Hardware Made for Guest Networks

Radius Gateway equipment such as gateways and access points have been designed to meet the specific needs of guest networks.

Cloud-Based Dashboard

Our cloud-based Dashboard allows you to view your network at a glance and gain valuable information about how your network is being used.

Guest-Centric Features

Features such as automatic bypass for game consoles and "Remember Me" for repeat visitors yield an improved experience and happier guests.

tablet with Dashboard and AP

Meet Radius Gateway

Radius Gateway offers fast, simple, complete solutions for guest WiFi networks.

Hardware & Cloud-Based

Product Lineup

All
Access Points
Cloud-Based
Gateways
RG Cloud Controller logo
Cloud Controller
tablet with Dashboard
Dashboard
RG-701h
RG-701h Gateway
RG-651h
RG-651h Gateway
RG-AP2201ac
RG-AP2201ac
RG-AP1301
RG-AP1301

To view our complete product line, click on the "Products" button.

An easier way to manage guest WiFi

Radius Gateway’s Dashboard helps you manage your guest Internet access. Created by hospitality industry integrators for integrators, the Dashboard not only has an easy-to-use interface, but also comes at a fraction of the cost of similar management systems. You can even brand the Dashboard with your company name and logo. The easy-to-use interface gives you access to the information you need to manage your network, including data about users and bandwidth consumption, payment plans, user bandwidth limits, throughput, support calls, and equipment status, as well as custom reports.

Centralized WiFi Authentication

aka "Remember Me"

With Centralized WiFi Authentication, the first time a guest logs onto a Hospitality WiFi-managed network with a device, he or she will have the option to check “Remember Me” to include the device in our database. After that, the next time that device is seen on ANY of our networks – even in a different location – that device will be recognized and automatically authenticated. This simplified process results in increased guest satisfaction, decreased technical support calls, and improved guest feedback scores. Centralized WiFi Authentication also offers possibilities for personalizing the guest experience, such as customizing and branding the user interface and integrating. with existing loyalty programs.

 

Automatic bypass, aka pass-through

With many current generation gaming consoles, guests have no easy way to accept your Terms of Service Agreement or enter access codes to get online. This is a common problem and one that results in many calls for help. Devices running iOS, such as iPhones, iPads, and iPods, have similar trouble with guest WiFi sign-in pages. Apple devices have their own sign-ins, and this can prevent such devices from accessing your WiFi. Radius Gateway has created a solution to detect game consoles, Apple devices, and similar devices and automatically bypass them, reducing calls to support and your front desk. This feature can be enabled at all properties that have our Cloud-Based Dashboard and Hospitality services deployed.

Personalize your guest network

When used with our Cloud-Based Dashboard and Hospitality services, custom splash pages can be implemented for your Radius Gateway devices. When guests log in to your network, they will see your logo, your content- whatever you want to display to connect with your guests and build a stronger relationship.

Connect with guests via social media

Radius Gateway devices can take advantage of social media logins. Your guests can use their existing logins for Facebook, Twitter, or other popular sites instead of creating a new email-based login. Not only does this make it easier for them to access your network, but it also provides you with new opportunities to connect.

Property Management Systems

Radius Gateway solutions optionally support the following Property Management System (PMS) interfaces (this may require the purchase of our PMS Interface): Agilysys, Atrio, Atrium, AutoClerk, BookingCenter, Cenium, Club Intrawest, Consolidated Resorts, Execu/Tech Systems, Guestline, Hotel Software Systems, Hyatt Vacation Club, iHotelligence, INNfinity, INNkeeper, innRoad, IQware, Jonas Chorum, LogiSoft PHMS, MAiS, Maestro, MSI, Novexsys, ONETECH, Opera, ResortSuite, RezStream Professional, RoomKey, Sabre Hospitality Solutions, SkyTouch, Skyware, Systems Products International, Visual Matrix, and Wyndham Vacation Ownership.

 

Cloud-Based Dashboard
"Remember Me"
Automatic Bypass
Splash Page
Social Media Login
PMS Integration

Partners

Radius Gateway values its network of reseller partners. We know that for Radius Gateway to be successful, we must first help those around us to be successful.

To log into our Partner portal, please click the button below. If you are not yet a Reseller Partner and would like to become one, please contact us.

Support

For Radius Gateway support or to request information about any of our products, please contact us between the hours of 9am to 5pm EST, Monday-Friday:

 

Email: support@radiusgateway.com

Phone: 877-298-4103 (North America) or +1-419-879-3224 (international)

Radius Gateway provides access to our technical support center during the standard warranty period. Extended technical support is available only when the extended warranty is purchased.

View our Gateway manual (note: this is a large download)

 

Email

US Sales: sales@radiusgateway.com

Australasia Sales: salesanz@radiusgateway.com

Latin America Sales: ventas@radiusgateway.com

Technical Support: support@radiusgateway.com

Address

US: 520 E. Montford Ave., Ada, Ohio 45810

Australasia: 35/7 Hoyle Avenue Castle Hill, NSW, AU 2154

Latin America: Av. 16 de Septiembre 4904-10, San Baltazar Campeche, Puebla, Puebla, Mexico, C.P. 72550

Telephone & Fax

US Phone: 877-298-4103

Fax: 800-464-0832

Australasia: +61 280149195 or +61 286042356

Latin America: +52-(55) 4631-9917